About
Our Story
Why we started
HugBay began with a simple idea: the things that make everyday life a little warmer — a pair of earrings, a cosy sweater, a gift for someone you love — shouldn't cost a fortune or take a week of searching to find.
So we built a store that brings those pieces together in one place, at fair prices, with the kind of service we'd want ourselves.
What we sell
Jewellery, women's apparel, kids' clothing, home and beauty finds, and seasonal collections like our Christmas Shop. We add new products regularly, and our Trending collection shows what customers are loving right now.
How we work
We're a small, online-only team. Instead of running a warehouse, we partner with established suppliers who ship your order directly to you. That keeps our costs — and your prices — down.
Every order is paid securely through Razorpay, tracked from dispatch to delivery, and backed by our 30-day returns policy.
Our promise
Honest prices in US dollars, with free shipping on orders over $50.
Clear delivery times, and an order number you can track at any time.
A real person answering your messages. If something isn't right, we'll make it right.
Say hello
We'd love to hear from you. Email hugbay39@gmail.com, send us a note through the contact form, or browse the shop.
